Privacy Policy for KKBOX AI智能助手
Last Updated: December 4, 2025
1. Introduction
KKBOX Technology Co., Ltd. ("we," "our," or "us") operates the KKBOX AI智能助手 mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information We Collect
Personal Data
- Email address and user profile information
- Authentication tokens and session data
- Chat messages and conversation history
Usage Data
- Device information and app usage statistics
- Language preferences and settings
- Error logs and performance metrics
3. How We Use Your Information
We use your data to:
- Provide and improve the Service
- Provide customer support
- Monitor usage and detect technical issues
- Ensure security and prevent abuse
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data transmission
- Secure data storage with regional redundancy
- Regular security audits and monitoring
5. Your Rights
You have the right to:
- Access and download your personal data
- Request deletion of your account and data
- Opt-out of non-essential data collection
6. Contact Information
For questions about this Privacy Policy:
Email: privacy@kkbox.com
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This Privacy Policy is effective as of December 4, 2025.